FAQ
Each tour typically lasts from 3 to 3.5 hours. Keep in mind that factors such as weather conditions and lake traffic on the day of the tour may affect the duration.
We recommend guests bring only essential items and avoid carrying too many valuables. Our safety vests feature pockets where guests can store small items like car keys or other essentials, but please note that guests assume all risk for these belongings. For liability reasons, we do not hold onto any items in our vehicles or with our guides. Guests are advised to bring items that they can easily hold in their hand. While gratuities are encouraged, we recommend bringing cash specifically for this purpose
When kayaking in hot weather, wear lightweight, moisture-wicking clothing, a hat, and sunglasses for sun protection. Choose water shoes or sandals, and stay hydrated. It is recommended to wear quick-drying clothes and keep it simple and comfortable. By following these tips, you can stay comfortable and safe while kayaking in hot weather. When kayaking in cold weather, wear a wetsuit or drysuit, insulating layers, waterproof jacket, gloves, and a hat to stay warm and dry.
Guests must cancel at least 24 hours before check-in to avoid penalties. Cancellation within 24 hours forfeits the deposit. For medical emergencies, proper documentation by an attending physician is required. An accompanying form must be completed. We would provide a form to take to your attending physician if you were or are unable to cancel within the allowed 24-hour timeframe.
Transportation within the Las Vegas, NV strip is provided based on availability at select pick-up locations. This service is offered as a round trip for an additional fee. Please note that the National Park Service charges a $15 per person entry fee. However, if guests possess a National Park Pass, this entry fee covers up to 4 guests being transported by our shuttle service. This information was updated on March 25th, 2024, and is subject to change by the National Park Service.
For self-drive options, guests have the freedom to use their personal vehicles. Please note that the National Park Service charges a $25 entry fee per personal vehicle, which is valid for up to 6 guests. The National Park Entrance fee station opens at 8 am, but anyone can gain entry before that time. Driving to Willow Beach, AZ, from the Las Vegas, NV strip typically takes about 45 minutes.
The designated meet-up point is within Willow Beach, AZ, at a location known as “Kayak Beach.” This area is the only spot where tour companies are permitted to unload paddlecraft. For the exact location, we have a video on our Instagram that provides a visual guide. You can view the video by clicking here
The parking fee is already part of the National Park Entrance fee. If you have a National Park pass, the fee is included.
Pets are permitted on kayak rentals but not on kayak tours to prioritize the safety of all. An additional fee is charged based on the weight of the pet brought along. Pets weighing under 10 pounds are exempt from the additional fee. For pets weighing between 10 and 50 pounds, an extra fee covers cleanup costs. Pets over 50 pounds are not allowed for safety considerations. Guests must supply their own pet vests and ensure their pets are housebroken or trained. Responsibility for any damage caused by pets, such as bites, scratches, or accidents, lies with the pet owner. Fees may apply for kayaks or paddle boards needing maintenance due to pet-related incidents.
Swimming ability is not required for this activity, but it is helpful. We ask about your swimming skills to ensure your safety. If you are unable to swim, we will provide closer assistance during the activity.
Tipping is not mandatory, but greatly appreciated by our tour guides. Guests are welcome to tip at their discretion based on the service provided. Your generosity is valued, and any gratuity given should reflect the level of service received from the tour guide.
The lake shines in a beautiful emerald color due to the algae-rich water. On calm, sunny days, guests can enjoy the entire lake’s emerald beauty. While Emerald Cove is a popular spot, guests should explore all the lake’s attractions and not focus solely on this small cove, which is more of an inlet than a cave.
